This Privacy Notice explains how we collect, use, store, and protect personal information when you visit the website, place an order, or otherwise interact with our services.
When you place an order or contact us, we collect personal information such as your name, email address, billing address, shipping address, and order details. This information is required to process transactions, confirm orders, arrange delivery, handle returns or refunds, and provide customer support.
When you browse the website, certain technical information is collected automatically, including IP address, browser type, device type, operating system, pages viewed, and referring URLs. This information is collected using cookies and similar technologies and is used to operate the website, maintain security, analyse performance, and improve user experience.
We may receive limited information from third‑party service providers such as payment processors, logistics partners, hosting providers, and analytics services. Payment details are handled directly by authorised payment providers. We do not store full card numbers.
Personal information is processed based on performance of a contract, legitimate business interests, compliance with legal obligations, and consent where required.
We may share personal information with trusted service providers only to the extent necessary to operate our services. We do not sell personal information.
Personal information is retained only as long as necessary for business, legal, accounting, and dispute‑resolution purposes.
You may request access to, correction of, or deletion of your personal information by contacting us directly.